COVID-19 UPDATE

The health and safety of our guests, employees, and community is the top priority of the team at
121 MIDDLE an urban inn.  It is a pleasure to welcome you to Portland, Maine and we appreciate you support in helping to keep the community safe.  Please review the following health and safety guidelines for your visit.

 

We kindly ask all guests, vendors, visitors, and team members to abide by all guidelines issued by federal, state, and local agencies.

 

More information about these guidelines may be found by visiting each website below:

 

City of Portland, Maine

State of Maine

United States CDC

We kindly ask our guests to implement the following practices during their visit with us

Digital Arrival

Keys for your residence will be digitally issued to your phone. Only credit cards are accepted for payment.

Social Distancing

Maintain a 6 foot distance from others and avoid physical contact (handshakes and hugs).

Wear a Mask

Wear a cloth mask at all times in public areas and cover your cough.

Signs of Illness

Seek a doctor's guidance if you feel ill or are running a fever.

For the health and safety of our guests, we have implemented the following practices

Social Distancing

Staggering employee scheduled shifts and limiting cleaning staff on property at one time.

Wear a Mask

Wear a cloth mask at all times in public areas and cover your cough.

Extra Cleaning

Disinfection of surfaces and high-touch areas regularly throughout the day in public areas.

Temperature and Wellness Survey

Directing all employees to conduct a self health assessment before each shift.

Wash your hands with soap and water for a minimum of 20 seconds, frequently or after contact with potentially contaminated surfaces.

Cancellations and Changes

For reservations booked prior to March 15, 2020.

 

All reservations booked with us through August 31, 2020 may be changed for no additional cost or penalties up to 7 days prior to arrival.

For reservations booked after March 15, 2020.

 

All reservations will abide by the deposit and cancellation policies listed on the reservation.