Code of Conduct

Occupants and guests of residences at 121 MIDDLE an urban inn, located at 121 Middle Street, Portland, Maine 04101 shall abide by the rules listing within this code of conduct during their stay.  121 MIDDLE an urban inn and property owner(s) reserve the right to collect damages and/or remove any individuals from the property, without refund, who are in violation of this code of conduct.

 

SMOKING

This building and property are 100% smoke-free.  Shall evidence of smoking by you or your visitors within the building at 121 Middle Street, Portland, Maine 04101, 121 MIDDLE an urban inn reserves the right to charge you penalties and cleaning fees of $1,000 per occurrence.

 

KEYS & OVERNIGHT GUESTS

Digital keys for this residence provided through the FLEXIPASS Keyless Entry App and registered to individual devices.   Keys for this residence will be provided only to registered overnight guests.  Overnight guests shall provide full name, phone number, and email address to receive a key.  Additional per person charges shall apply for overnight guests not registered to your room.  Keys will expire at our standard check out time of 11 am.

 

VISITORS

Guests are permitted up to 2 visitors for this residence at any given time during the hours of 7 am and 10 pm.  Visitors shall be accompanied by registered guest(s) at all times.

 

NOISE

Guests and visitors of residences may not create excessive noise within their residence or public areas.  Should excessive noise disturb other guests, visitors, or tenants of 121 Middle Street, Portland, Maine 04101, 121 MIDDLE an urban inn reserves the right to charge you penalties of $250 plus the cost of service recovery items incurred for other guests, visitors, or tenants.

 

CLEANING

This residence will be thoroughly inspected and cleaned after the reservation departure date.  Excessive cleaning of a residence shall be billed to registered guest(s) at $250 per overtime hour plus loss of revenues from inability to host arriving guests.

 

DAMAGE

This residence includes premium furnishings and art work from various Maine companies.  Damages to, but not limited to, furniture, artwork, kitchen appliances & supplies, lighting, and electronics will be bill to registered guest at cost of item plus any related taxes and shipping costs.  Should you notice damages to furnishings or your residence upon arrival, please contact the staff immediately.

 

MONITORING EQUIPMENT

This building is equipped with High Definition cameras in all public areas.  These cameras record 24 hours per day.  Hallways are equipped with decibel readers at select intervals and will notify management, in real-time, of excessive noise in public spaces.